Privacy Policy

This Privacy Policy explains how Aurix AI ("we", "us", "our") collects, uses and protects any information you provide when using aurixai.live or engaging our services.

1. Information we collect

We collect information you provide directly (name, email, phone, company, message content) when you contact us, book a call or interact with our AI concierge. We also collect basic analytics data (device, browser, pages viewed) via privacy-respecting tools.

2. How we use it

To respond to enquiries, deliver our services, improve our website, send relevant updates you have opted into, and meet legal obligations. We do not sell your data.

3. Legal basis

We process personal data under legitimate interest, contract performance or your consent, in line with UK GDPR.

4. Sharing

We share limited data with trusted processors (hosting, CRM, email, analytics, AI providers) strictly to run the service. All are bound by data-processing terms.

5. Retention

We keep personal data only as long as needed for the purpose it was collected and any legal retention requirements.

6. Your rights

You can request access, correction, deletion or a copy of your data, and can withdraw consent at any time. Email alexander@aurixai.live.

7. Cookies

We use essential cookies to run the site and optional analytics cookies to understand usage. You can control cookies via your browser settings.

8. Contact

Questions about this policy? Email alexander@aurixai.live.